FREQUENTLY ASKED QUESTIONS

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Yes, once your order is shipped, you will receive a confirmation email with tracking details so you can monitor its progress.

At Blissful Aroma, we welcome wholesale and bulk inquiries. If you're interested in carrying Blissful Aroma products in your store or placing a large order, we're happy to collaborate with you. For more information and to discuss your specific needs, please contact us at contact@blissfularoma.co.uk. We look forward to working with you!

Return and Exchange Policy We strive to ensure your satisfaction with Blissful Aroma products. Our return and exchange policy is as follows: Returns: We accept returns for unused items in their original packaging within 14 days of delivery. Exchanges: Exchanges are available for defective or damaged items only. For more details, please visit our Returns & Exchanges Policy section or contact us at contact@blissfularoma.co.uk.

At Blissful Aroma, we aim to process your orders promptly. Here's what you can expect: Processing Time: Orders are processed within 1-3 business days. Delivery Times: UK Next-Day Delivery: 1-2 business days. Free Delivery (on orders over £30): 2-5 working days. International Orders: 7-14 business days, depending on the delivery destination. For any questions regarding your order, please contact us at contact@blissfularoma.co.uk.

We accept major credit/debit cards, PayPal, and other secure payment methods listed at checkout.

At Blissful Aroma, we understand the desire for unique scents and personalized products. We offer custom orders for special occasions or unique preferences, exclusively for bulk orders. To discuss your requirements and explore the possibilities, please contact us at info@blissfularoma.co.uk. We’ll do our best to accommodate your needs.

Blissful Aroma, we care about the environment. Our candles are made from 100% soy wax, a biodegradable and renewable resource that is free of harmful chemicals. We also use premium fragrance oils to ensure a luxurious experience. Our commitment extends to our packaging, which is designed to be eco-friendly, utilizing recyclable materials whenever possible. By choosing Blissful Aroma, you're not only indulging in delightful scents but also supporting environmentally conscious practices.

Blissful Aroma products are handmade in small batches using 100% soy wax and premium fragrance oils. Our commitment to quality, sustainability, and luxurious scents ensures that each product creates a blissful atmosphere in your home.

To get the most out of your candle: Trim the wick to ¼ inch before each use. Allow the candle to burn until the entire surface melts on the first burn. Avoid burning for more than 2 hours at a time

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.